• What is the maximum trip length I can insure?
• Am I covered if I cancel my trip?
• Can travelers of all ages purchase a TLC Travel Protection Plan?

Claims
• What is a pre-existing medical condition?
• If my companion cancels do I have to cancel?
• How long does the claim process take?
• Why do I need to provide refund information from the suppliers?
• Can a paid invoice, receipt or credit card charge slip from my agent be considered proof of payment?
• What are penalties?
• Why does TLC need refund information when I am in 100% penalty?
• Why does TLC need medical records when my doctor completed the physician statement?
• Why do I have to give my claim number to the Customer Service Representative?
• How do I provide proof of payment when I paid in cash?